Password Reset Internal Use Only

1. Check our status page to verify that there is not an incident that is contributing to this issue.
2. Request the password reset from the URL: https://support.zendesk.com, replace where yoursubdomain is with your account name. Or use this button to select your subdomain and be redirected directly to the password reset page:
3. Check your inbox and follow the instructions on the email you have just received.

4. If you are having issues receiving the password reset email, see this article: I am not receiving my password reset email.

1. If the email is not in your spam/junk folder,work with an email administrator of your company. Often there is a system rule in place that is blocking certain messages from reaching your inbox or your spam/junk folder.
2. If you have exhausted these options,contactZendesk Customer Support for further help. Include a timestamp from the last time you attempted to reset your password and the email you use to sign in.