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Wondering how to check logs from your servers, and why? Whether web servers, application servers, file servers, or another type, your servers constantly generate log files based on activities and...

Check our status page to verify that there is not an incident that is contributing to this issue. Request the password reset from the URL: https://support.zendesk.com, replace where yoursubdomain ...

LIVE CHAT SOFTWARE Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience. This i...

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...